DJI Care Refresh
DJI Care Refresh is a service plan that provides you with peace of mind, covering damage to your DJI product. Care Refresh is valid for 12 months and offers up to two full replacements at additional charge if accidental damage occurs to your product during normal use. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
Supported DJI products are:
- Mavic Air 2
- Mavic Mini 2
- Mavic 2 Pro and Zoom
- Inspire 2
- Phantom 4 Pro
- Zenmuse X5S
- Zenmuse X7
Please Note:
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.
When you are purchase DJI Care Refresh your service agreement will be sent to you via email.
If you purchase DJI Care Refresh with a brand-new product, your Care Refresh will be valid automatically from two days after product shipment.
Mavic Pro: aircraft, gimbal, camera, battery and propellers.
Phantom 4 Professional: aircraft, gimbal, camera and propellers.
Inspire 2: aircraft and propellers.
Zenmuse X4S, Zenmuse X5S and Zenmuse X7: gimbal and camera.
After making a replacement request, send the part needing replacement to DJI.
A product warranty is a guarantee of repair service provided by a manufacturer if any product defects are found. Care Refresh provides replacement service if damage resulting from accidental damage occurs to the aircraft, propellers, or battery during normal use. You can still enjoy DJI’s standard product warranty without buying DJI Care Refresh, but Care Refresh can greatly reduce service costs. Furthermore, if the repair costs are covered by the standard product warranty, the remaining Replacement balance on your DJI Care Refresh will not be affected.
If you have an activation code, click here to bind it to your aircraft.